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Replaying the video increases it to about 3%. When you encode you can see some activity from the card, BUT it is very low, about 1%. On my main computer equiped with a nVidia 680 the encoding option is greyed out (you can tick the decoder however). On my alternate computer (which has VS4 on it) equiped with a Radeon HD 7870 the option can be ticked off but there is no activity observable from the card. Hope other people affected have more success. Ah well, lesson learned - buy the one that works rather than the one that looks pretty!!
However, I did actually prefer the interface and usability of VS Pro X5 hence I actually bought that instead, assuming that the fix would be simple.
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I will be buying CyberLink PowerDirector 11 as the trial version of that worked like a dream and was very fast when rendering (took less than half the time for the same render).
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It's installed on a newly built PC, with new drivers, and all my other software works fine with this card, so the problem must lie with VS Pro X5. Jeez, they think I've not already tried that maybe? I've not had any further suggestions from them in over a week or even had a very simple and direct question answered about whether this software has actually been successfully tested on a GTX600 family GPU card, and so I have just raised an RMA to get a refund on this software under their Corel Advantage policy as it doesn't work as advertised and I don't have the time or desire to figure out why.
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The support I have had from Corel has been poor to say the least with no suggestions other than to try the latest drivers (suggestion from their level 2 support!). Thanks for your assistance guys - much appreciated and more useful that that received from Corel themselves! No matter what options I try, the Hardware Encoding option is still greyed out and the GPU utilisation stays at virtually zero whilst the CPU utilisation hit 85-90%. Well, I've checked my settings as per Natal's suggestion, and played around with other option as per ffleader1's sugegstion, but all to no avail.
However, I'd prefer to get it working as I quite like it. If I can't resolve this issue then I am going to claim a refund under Corel's 30 day money back guarantee as the product doesn't perform as advertised. I know that some people say that CPU rendering gives better quality, but I have a few hundred hours of old VHS and Video 8 tapes to transfer to digital and burn to DVD so as the quality isn't great to start with, I'm not too concerned about a few artifacts if I can significantly reduce the rendering time.
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Has anyone else managed to get hardware acceleration enabled using a GTX 600 series card? Or has anyone else managed it on any other card that initially had the option greyed out? Graphics rendering on games works fine without me having to disable any graphics card software so why doesn't VS Pro?įor info, my hardware / OS is as follows:ĭual Xeon E5420 CPUs at 2.5Ghz (8 cores in total)ĮVGA nVidia GTX 660 Ti 3GB (with 310.61 beta drivers but still same issue with 306.97 release drivers) Now, I don't pretend to be an expert in these matters, but I was under the impression that the hardware was enabled and managed by the drivers, and those drivers also offered out the functions of the card to other software that required it (API?), such as VS Pro when it needs access to the hardware acceleration to encode video. If there is, then once it is disabled, the hardware accelerations option will become active again.".
Please check with Nvidia whether there is an option to disable this. This would suggest Corel's comments are incorrect.Īlso, I have a support case open with Corel but TBH, I don't hold out much hope as their last response was "If the hardware acceleration options are greyed out, then your graphics card software is managing the hardware acceleration. The CPUs hit 90% whilst the GPUs sat there doing nothing at all other than basic screen rendering rather than any encoding.
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However, I have just done a test render of a 1920x1080 AVI clip to MP4 using H.264 and monitored both my CPU (dual Xeon E5420) and GPU utilisation.
Some comments from Corel support I found on other posts suggest that this option isn't required for CUDA cards as they are enabled and used by default. This has a CUDA based CPU and according to Corel's advertising, VS Pro X5 is designed for this chipset, and so I cannot understand why the option to enable it is not available. I have an nVidia GTX660 Ti 3GB made by EVGA. I have VideoStudio Pro X5 Ultimate (full paid for version) but I am unable to select the 'Enable Hardware Encoder Acceleration' option under Preferences/Performance as the option is greyed out. I've looked through previous forum posts and have found other people having similar problems but not yet seen any conclusive resolutions.